At a glance
- Category
- Commercial Plumbing
- Who it is for
- Businesses and buildings
- Phone
- (365) 363-2754
- Read next
- Commercial Plumbing in Ajax
Common calls from plaza units
- A flushometer toilet that runs on or will not shut off.
- A urinal that floods the floor because the trap is packed with scale.
- No hot water at the staff sink from a tiny under-counter heater.
- Sewage smell in a washroom that is rarely used and has a dry trap.
- Backups that appear in one unit but start in the unit next door.
How we keep your doors open
- We ask for your hours and arrive outside them where possible.
- Isolation valves are closed at the fixture, not the building, so neighbours keep water.
- Parts for common flush valves, faucet cartridges and supply stops come on the van.
- We leave the washroom cleaned up and working, with a note for the landlord if it is their pipe.
Whose pipe is it?
In most plazas the tenant looks after fixtures inside the unit and the landlord looks after shared mains, stacks and the building water service. That split is set by your lease, not by us. When we find the fault in a shared line, we show you on camera and write it up so you can pass it to the property manager.
| Fixture | Typical repair |
|---|---|
| Flushometer toilet | Diaphragm or piston kit, stop valve |
| Urinal | Trap cleaning, flush valve rebuild |
| Lavatory faucet | Cartridge or sensor valve replacement |
Local tip Pour a jug of water into rarely used floor drains and washroom traps every couple of weeks. A dry trap lets sewer gas straight into the unit.
Questions we hear on the phone
Can you repair sensor faucets?
Many of them, yes. We check the batteries or power supply, the solenoid and the strainer before recommending a replacement.
Do we need the landlord on site?
Not usually. We do need to know who approves work on shared pipes.