Skip to content
Burst pipe or backup? Close the main valve, then call.A plumber answers (365) 363-2754Call now
Ajax Plumbing Company Ajax PlumbingCompany · Durham Region
Lengths of pipe waiting to be cut for a riser repair
Lengths of pipe waiting to be cut for a riser repair

Boards, landlords and stacked units

Condo & Multi-Unit Building Plumbing

In a building with shared stacks, a leak or clog rarely stays in one suite. The job is finding the source quickly and stopping it without shutting off the whole building.

  • Leaks between suites traced to the right unit
  • Kitchen and laundry stacks cleared from the base cleanout
  • Riser and suite shut-off valves exercised or replaced
  • Notes written for the board or the landlord
Call a plumber now(365) 363-2754A plumber answers the phone
  • Licensed & insureddetails on request
  • A plumber answersnot a call centre
  • See the problem firstthen choose the fix
  • Ajax · Pickering · WhitbyDurham Region

At a glance

Category
Commercial Plumbing
Who it is for
Businesses and buildings

Problems we see in shared buildings

  • Water through the ceiling from the suite above, with nobody home upstairs.
  • A kitchen stack that backs up into lower-floor sinks when upper floors run dishwashers.
  • Suite shut-offs left untouched for a decade that refuse to close when someone finally needs them.
  • Laundry standpipes overflowing because the shared line is lined with lint.

How we trace a leak between floors

  1. We check the suite above first: toilet base, tub overflow, shower valve, dishwasher supply.
  2. A moisture meter and thermal camera narrow the wet area before any ceiling is opened.
  3. If the source is a common pipe, we isolate the smallest section possible and tell management.
  4. The repair is pressure-tested and the opening left clean for the drywall trade.

Stacks and risers

Multi-unit buildings usually run a vertical drain stack per kitchen or bathroom column, with cleanouts at the base and sometimes on each floor. Grease and soap build up at the bottom of kitchen stacks, which is why the lowest suites flood first. Jetting from the base cleanout, followed by a camera, clears the whole column. On the supply side, older buildings may have riser valves in the parking level or a mechanical room that need exercising before they can be trusted in an emergency.

Local tip Condo boards: keep a labelled plan of which riser valve feeds which suites. In a flood, that plan saves real time and real water.

Questions we hear on the phone

Who pays for a leak between two condo suites?

That depends on your declaration, by-laws and insurance, not on the plumber. We document the source clearly so the board and owners can sort it out.

Can you shut water off to one suite only?

Usually, if the suite valves work. If they do not, we can replace them during a planned shut-down.

Call now(365) 363-2754